The first time you click the View Encrypted Email link, you will be prompted to register (create an account) for the Encryption Portal. You only need to create the account once, and in the future, you will need to use your login credentials to read messages in the Encryption Portal interface.

Your password must contain at least eight characters, and must contain three out of the four following characteristics: uppercase letters, lowercase letters, numbers, or special characters.

The left pane displays messages grouped by thread. Each message thread displays the number of messages in the thread, like this: latest sender (N), where N represents the number of messages in the thread.

The timestamp is for the last message added to the thread.

The subject of the thread.

The paper clip icon indicates an attachment is included with the message.

The down-arrow icon moves the selected message from the Active to the Archive view.

Select the message thread in the left pane to view all of the messages in the thread in the right pane.

Active and Archive Views

Messages in the Encryption Portal are organized into two categories - Active and Archive. Toggle between these two views to see a list of the messages in each category.

The Active view contains messages that have not expired and that are still of interest to you.
The Archive view contains messages that have not expired but are no longer of interest to you (it is like deleting a message, but the message is still in the portal until it expires).

A message in the Archive view will move back to the Active view if anyone included in the message thread replies to the message.

Reply and Reply All

You can only reply to the original sender of the message thread (Reply) or reply to all recipients in the message thread, including the original sender (Reply All). The Reply link displays only if the current message is from the original sender.

The Private label displays when the message thread is only between you and the original sender of the message.

When you Reply or Reply All, you can add text and upload new attachments to a message in the Encryption Portal.

Forwarding Messages

You cannot forward a message in the Encryption Portal.

Searching and Sorting

You can search for a message by entering a key word into the Search input field and pressing the Enter key.

You can sort messages in either Active or Archive views by Recent Activity, Subject, Oldest Message Expiration, or Most Recent Sender.

View Options

You can toggle between the All and Files view options.

Files view - displays every attachment in the thread, grouped by message.

All view - displays all of the messages in the thread and their attachments.

Show Details icon next to the message timestamp - displays the message header details.

Message Expiration

By default, messages expire after 15 days - they are permanently deleted from the Encryption Portal.

Click or select the Download File icon next to the name of the attachment. If the message contains several attachments, you can download all of them at once by selecting the Download All Files icon. You will be prompted to save downloaded attachments to a location on your computer.

To add an attachment, drag it from the filesystem on your computer to the space in the message in the Encryption Portal that is labelled Drop files here to upload. Or, you can simply click in that space to open your filesystem and select a file.

No - you can only use Reply or Reply All.

Archive is like delete in that it moves a message out of your list of active messages. However, if someone on the thread of the archived message replies to it, the message will be moved back to your list of active messages, as long as it has not expired.

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